FAQ

Most frequent questions and answers

Your Files can be download from your mail or from Picartainment Dashboard > Download. Also, After Successful Purchase, The Files would be Made available to Your Registered/Purchase Mail Address.

The Time of Delivery for Non-Customizable (Lightroom Presets & Luts) is approximately 1 min or instant but the Customizable (Animation) is approximately a day but usually arrives within 12 hour of Purchase.

On Customizable Products Like Animation. Our Designer Checks and Validate the Information you provided is according to the design and there isn’t any technical glitch or design error, The Reviewing makes it a Bit Time Consuming but this ensures The Quality and Correct Information provided by you. Usually within 12 Hours its checked you receive them.

This is just very rare, but if this happens please raise your ticket at Support or you can raise your Query at support@picartainment.com

This is just very rare, but if this happens please raise your ticket at Support or you can raise your Query at support@picartainment.com

The file is in .zip format. First of all you need to extract it to use Them.

Sorry The product listed are only for Personal use, if found Reselling Product, Some Legal action would be taken against one who does so.

Yes, Definitely you can!

Ask Us!

Did this didn't answer your question?